Privacy Policy

Indianpure ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or engage our consulting and sourcing services.

1. Data We Collect

• Form data: Name, email address, phone number, and message content when you submit inquiries via our contact forms.
• Technical data: IP address, browser type, device information, and usage patterns collected through analytics services.
• Service data: Information related to your raw material sourcing requests, audit documentation, and compliance verification needs.

2. How We Use Your Data

• To respond to your inquiries and provide botanical consulting and sourcing services.
• To verify ingredient authenticity and supply chain compliance for cosmetic manufacturers.
• To improve our website functionality and user experience through analytics.
• To comply with legal obligations, including biodiversity and biosecurity reporting requirements.

3. Cookies & Tracking

We use essential cookies for site operation and optional analytics cookies (Google Analytics) to understand how visitors interact with our pages. You can manage cookie preferences through your browser settings. No third-party advertising cookies are used.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third-party processors for hosting (secure servers), analytics (Google Analytics), and email communication (form submission handling). All processors are contractually bound to maintain confidentiality and comply with applicable data protection laws.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Form submissions are stored for up to 24 months. Analytics data is retained for 26 months.

6. Your Rights

Depending on your jurisdiction (including GDPR for EU residents and CCPA for California residents), you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details below.

7. Anti-Misrepresentation

We do not make misleading claims, create false urgency, or use fake endorsements. All testimonials and case studies on our website are from verified clients. We do not claim official affiliation with any government body or certification authority unless explicitly stated and verifiable. Our ingredient authenticity reports are based on laboratory analysis and documented supply chain audits.

8. Contact Us

For privacy-related inquiries, data requests, or complaints, please contact:

Indianpure

210 Thulani Plains

Phone: +27(13)9286193

Email: info@indianpure.com

We may update this policy periodically. Changes will be posted on this page with an updated revision date.